Jocelyn Singer-Sargent
HR consultant + coach + speaker
When employees thrive, businesses thrive.
I partner with leaders to understand their unique people challenges, design thoughtful strategies, and unlock the full potential of their teams to drive exceptional results.
About Jocelyn
I have a BA in Women & Gender Studies from Dartmouth
College and a Master's degree from Columbia University School of Social Work. Throughout my career, I have held HR leadership positions and led high-performing teams in the financial, behavioral health, and non-profit settings. I am a SHRM-certified Human Resources professional and a Licensed Clinical Social Worker.
My passion is helping to "make work work for people" and aligning the needs of the business with the needs of its employees to accelerate performance. A change agent and transformation junkie, I bring my people insight and experience to help organizations meet their strategic goals, achieve their mission and inspire the best in their employees.
- Jocelyn Singer-Sargent
Services
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Strategic HR Leadership & Consultation
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Thought Partnership & Strategy Development
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Employee Engagement & Workplace Culture
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Organizational Development
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Hybrid & Remote Workforce Strategies
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Succession Planning
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Change Management
Tactical HR Support
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Employee Handbook & Policies
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Performance Management Systems
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Compensation, Benefits & Total Rewards
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Recruitment & Hiring
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Talent Development
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Diversity, Equity, Inclusion & Belonging (DEIB)
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Engagement Surveys
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Onboarding & Offboarding
Training
Topics include:
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The Multigenerational Workplace
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New Manager 101
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Management & Leadership
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HR Basics
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Effective Communication
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Mental Health in the Workplace
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Conflict Resolution
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Diversity, Equity, Inclusion & Belonging
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Customer Service
Coaching
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One-on-one coaching for leaders, HR professionals, or high potentials
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Management & leadership skills, limiting beliefs, moving from tactical to strategic thinking, and tools for resilience & self-awareness
Speaker Engagement
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Keynote or break out talks
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For industry conferences, company meetings & retreats, community organizations, etc.
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Retreats & Intensives
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Team or executive retreats
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Workshop intensives for team building, manager & leadership development, strategic planning, etc.
Jocelyn's Talks
From Boomers to Zoomers:
Building Collaboration Across Generations
"Ok, Boomer." Cancel culture. Adulting. The Gen Z Stare.
Navigating today’s multigenerational workforce can feel like stepping through a minefield, and true collaboration can seem like a distant dream.
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In this lively, interactive keynote, we’ll unpack the defining events, values, and preferences that shape each generation’s worldview. You’ll gain practical insight into how shifting beliefs about work fuel both tension and innovation, and learn proven strategies to bridge communication gaps, reduce friction, and harness the strengths of generational diversity to drive organizational success.
It’s Not Them, It’s You
What Your Employees Can Teach You About Your Organization and Your Leadership
Are your employees driving you nuts? Do they have bad attitudes? Poor work ethics? Low ambition? Are they under-performing, calling in sick, coming in late? I hate to break it to you, but the problem isn’t them… it’s YOU!
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In this funny, straight-shooting session, we will uncover the root cause of employee bad behavior. Together we’ll explore how leadership styles and organizational systems can unintentionally incentivize employee disengagement, and what we can do to change it. Be a leader that brings out the best in your workforce.
If We Know Better, Why Don’t We Do Better? Combatting HR Burnout
When the COVID-19 pandemic began in March 2020 it presented unprecedented challenges for HR. HR navigated health mandates, drafted new policies, and cared for the emotional wellbeing of the workforce. We became counselors and coaches and compassionately tended to the stress our employees were experiencing.
And now we’re exhausted.
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Why are we so good at giving self-care advice to others yet so bad at following the advice ourselves? If we know better, why don’t we do better?
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In this session, I draw on my experience as an HR leader, clinical social worker, and recovering burnout to challenge the beliefs that keep us stuck and to learn to put our own oxygen masks on first.
Abby Dietz
CEO at The Hire Firm
Jocelyn is a brilliant and exceptional HR professional. She is a strategic thinker and an effective communicator. She navigates high-pressure situations gracefully, putting others at ease. She hires the right people, delegates appropriately, and creates engagement. All of this comes with Jocelyn’s winning sense of humor – icing on the cake!
Diego Munoz
Marketing Director at International Folk Art Market
My time working with Jocelyn was absolutely wonderful. Her positive attitude and collaborative spirit truly made every event, large or small, fun, productive, and engaging. The way that Jocelyn is able to problem-solve while motivating others makes her a one-of-a-kind gem.
Melissa Brown
Founder & CEO at Getting Clear Organizing, LLC
I cannot say enough about my transformative experience attending a workshop led by Jocelyn Singer-Sargent. Her dynamic, smart, and heart-led program paired with her ability to create a safe and supportive space facilitated truly challenging, positive, and inspirational change that has and will continue to stay with me.
"Jocelyn is a pleasure to work with... Don't miss an opportunity to work with her or attend one of her presentations!"​
- Linda Strauss, Strauss HR Consulting​
